Responsible Gaming - 9Winz India
9Winz is committed to responsible gaming. We provide tools and resources to help you stay in control of your gambling. Gambling should be fun and within your means. If you need help, we are here to support you.
Set Your Limits
9Winz lets you set personal limits to control your spending and playing time. You can adjust these limits in your account settings at any time. Once set, limits cannot be increased for 24 hours as a safety measure.
Deposit Limit
Set a maximum amount you can deposit per day, week or month. Once you reach the limit, no further deposits are accepted until the period resets.
Loss Limit
Set a maximum amount you are willing to lose in a given period. When your net losses reach the limit, you cannot place new bets until the period ends.
Session Time Limit
Set how long you can play in a single session. When the time is up, the platform reminds you to take a break and logs you out.
Bet Limit
Set a maximum bet amount per round or per game. This prevents placing large bets impulsively during a playing session.
Self Exclusion
If you need a break from gambling, 9Winz offers a self exclusion option. Self exclusion blocks access to your account for a set period. During this time you cannot log in, deposit or place bets.
You can choose from the following self exclusion periods:
- 7 days: A short cooling off period.
- 30 days: A month long break from gambling.
- 90 days: Three months away from the platform.
- 6 months: A longer break to reassess your habits.
- Permanent: Permanent closure of your gambling account.
To activate self exclusion, contact support via live chat or email. The exclusion starts immediately and cannot be reversed before the selected period ends. You can also set a self exclusion directly in your account settings.
Set Self Exclusion
Tips for Responsible Gaming
| Set a Budget | Decide how much you can afford to lose before you start. Never gamble with money you need for essentials like rent, food or bills. |
| Set a Time Limit | Decide how long you will play and stick to it. Take regular breaks to keep your decisions clear. |
| Do Not Chase Losses | Accept losses as part of the game. Never increase your bets to win back what you lost. This leads to bigger losses. |
| Gamble for Fun | Treat gambling as entertainment, not as a way to make money. The house always has an edge in the long run. |
| Avoid Gambling Under Stress | Do not gamble when you are stressed, upset or under the influence of alcohol. Emotional states lead to poor decisions. |
| Keep Track of Your Spending | Check your transaction history regularly. Be honest with yourself about how much time and money you spend on gambling. |
Get Help
If you feel that gambling is affecting your life in a negative way, help is available. These organizations provide free and confidential support for gambling problems.
Know the Signs
Signs of problem gambling include spending more than you planned, hiding your gambling, borrowing money to gamble and feeling anxious when not gambling. If you recognize these signs, reach out for help.
Support Resources
Contact support groups that specialize in gambling addiction. They offer counseling, helplines and peer support. Reaching out is a sign of strength, not weakness.
9Winz Support
Our support team can help you set limits, activate self exclusion and provide information about responsible gaming. Contact us 24/7 via live chat or email.
Underage Gambling
9Winz strictly prohibits gambling by anyone under 18. If you know someone underage who is gambling, contact support immediately. We take underage gambling seriously.